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Business

Categories Business, General, Marketing

Automation and Loyalty: Striking the Right Balance in Customer Service

Posted on September 28, 2025September 28, 2025by Vejay Anand
Over the past decade, retailers and service providers have invested heavily in automation. From personalised offers to one-click checkouts, bots and algorithms have made shopping …
Continue reading "Automation and Loyalty: Striking the Right Balance in Customer Service"
Categories Business, Marketing

Brand Survival Techniques: Thriving Amid Change and Crisis

Posted on September 25, 2025September 25, 2025by Vejay Anand
In uncertain times, brands face the same existential question as individuals: how do we survive and grow when the ground beneath us is constantly shifting? Economic downturns, tec…
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Categories Business, Marketing

Data & Creativity – Can The Twain Meet?

Posted on September 21, 2025September 21, 2025by Vejay Anand
Walk into a mall or scroll endlessly through your favourite e-commerce app, and you'll notice something curious. Some brands feel timeless, like old companions you trust. Others s…
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Categories Business, Marketing

Creating and Managing Brand Portfolios: Balancing Strategy, Scale, and Storytelling

Posted on September 20, 2025September 20, 2025by Vejay Anand
In today's hyper-competitive marketplace, companies rarely rely on a single brand to carry their ambitions. Instead, they build brand portfolios—carefully structured collections o…
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Categories Business, Marketing

Excellent Customer Experience isn’t Optional – It’s Foundational

Posted on September 18, 2025September 18, 2025by Vejay Anand
When customers enjoy their experience, companies grow faster. Better CX drives larger wallet share, makes cross-sells easier, boosts engagement, and ultimately, increases revenue.…
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Categories Business, Marketing, Pets

Health and Wellness Opportunities in a Shifting Pet Treat Market

Posted on August 24, 2025August 27, 2025by Vejay Anand
In today’s uncertain economy, pet owners are making tougher choices about where their money goes. Rising costs are stretching household budgets, forcing even the most devoted pet …
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Categories Business, Pets

As Cat Ownership Rises in India, Are Pet Food Companies Catching Up?

Posted on August 23, 2025August 23, 2025by Vejay Anand
Dogs have long dominated India's pet care industry. But the winds are shifting. Cat ownership is rising sharply, especially among Gen Z and Millennial pet parents in urban metros.…
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Categories Business, Marketing

Why Kellogg’s Lost Its Place at the Breakfast Table: Strategic Missteps in a Changing Market

Posted on August 19, 2025August 19, 2025by Vejay Anand
Few brands in consumer history embody both innovation and cautionary tale as clearly as Kellogg’s. What began in 1906 with Corn Flakes as a revolutionary “health food” grew in…
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Categories Business, General

Unforgotten Brands: Blue Star

Posted on August 19, 2025August 19, 2025by Vejay Anand
The story of Blue Star began in 1943, when Mohan T. Advani established the company with just two employees and an initial capital of ₹2,000. India was still under colonial rule, a…
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Categories Business, General

Unforgotten Brands: Airtel

Posted on August 18, 2025August 18, 2025by Vejay Anand
Bharti Airtel, commonly known as Airtel, was founded by Sunil Bharti Mittal in 1995. The story began earlier, in 1984, when Sunil Mittal started assembling push-button phones in I…
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Categories Business, General

Unforgotten Brands: A.H. Wheeler & Co

Posted on August 17, 2025August 17, 2025by Vejay Anand
At a time when independent booksellers are vanishing worldwide, the legacy of A.H. Wheeler & Co. stands out. Founded in 1877 at Allahabad (now Prayagraj) railway station, this…
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Categories Business, Marketing

Consistency: The Invisible Force That Builds Iconic Brands

Posted on August 17, 2025August 17, 2025by Vejay Anand
In a marketplace overflowing with choices, trends, and constant noise, brands struggle to hold attention. While many chase innovation, speed, or viral moments, the secret to long-…
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Categories Business, Marketing

Starbucks’ Revival: Why Experience, Not Just Coffee, Is Its New Growth Engine

Posted on August 17, 2025August 17, 2025by Vejay Anand
For years, Starbucks has been more than a coffee chain. It has been a cultural touchpoint, a lifestyle symbol, and—most importantly—a “Third Place” between home and work where peo…
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Categories Business, Marketing

From Specs to Sparks: How DTC Brands Turn Features Into Feelings That Make People Buy

Posted on July 25, 2025July 25, 2025by Vejay Anand
In today's fiercely competitive Direct-to-Consumer (DTC) landscape, simply having a superior product doesn't guarantee success. Some brands with average offerings consistently sel…
Continue reading "From Specs to Sparks: How DTC Brands Turn Features Into Feelings That Make People Buy"

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