consumer behaviour

The New Rules of Consumer Behaviour: Shifts That Are Redefining How People Buy

Consumer behavior is shifting worldwide. Explore five lasting trends shaping how people shop, trust brands, and make value decisions across…

2 months ago

The Endowment Effect: Why We Overvalue What We Own

The endowment effect is a natural part of human behaviour that businesses can leverage to boost sales and customer loyalty

12 months ago

What Today’s Pet Parents Really Want!

The pet care industry in India is booming. With over 30 million pet parents and an estimated ₹7,500 crore (₹75…

12 months ago

The Silent Witness: Unmasking the Power of the Bystander Effect

The bystander effect shows a contradiction in human nature: when many individuals are around, fewer of them will take action

1 year ago

Homegrown F&B Heroes: How Local Favourites Eclipse Giants in Indian Cities

Every city has its icons—find them, taste them, and you’ll see why they outshine the giants.

1 year ago

Customer Behaviour: Four Forces of Progress

The Four Forces of Progress concept shows how focussing on change motivators and resistors may shape successful product development and…

1 year ago

Framing Effect: Shaping Customers Views

The framing effect plays a powerful role in shaping how consumers perceive value, make decisions, and form opinions about a…

1 year ago

Hindsight Bias – Seeing Unpredictable Events as Predictable

This describes the propensity for individuals to attribute more predictability to future occurrences than is really the case.

3 years ago

The iPhone Effect: Changing Social Interactions & Consciousness

This state of mind makes it harder for us to connect deeply and personally with our social and physical surroundings.

3 years ago

Barbie Doll Syndrome and Body Dysmorphic Disorder

The syndrome is characterised by an unhealthy preoccupation with physical appearance, namely a Barbie-like ideal.

3 years ago

Get Suckered by Horoscopes – Barnum Effect

The Barnum effect, also referred to as the Forer Effect, is when people believe that general information that might apply…

5 years ago

Tale of Missed Opportunities – Are Loyalty Programs Serving the Purpose?

I always wondered if other airlines chose to ignore that I am a frequent flier and could make business sense…

5 years ago

Marketing is an Ongoing Love Affair

Marketing is a relationship that you build with your customer through various means/ devices. Much like a love affair!

5 years ago